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Frequently Asked Questions

Find answers to common questions about our home healthcare services.

At Sankalp ElderCare, we go beyond just providing care—we build a trustworthy, secure, and compassionate support system for your loved ones. With a team of ex-Army personnel, we ensure safety, discipline, and prompt action. Our holistic approach covers emergency response, health management, and day-to-day assistance, making us the only elder care service you’ll ever need.

Emergencies don’t wait, and neither do we. Sankalp ensures a swift and well-coordinated response with:

  • 24/7 support from our Customer Support Associates (CSA), who handle emergency calls and coordinate immediate action.
  • Rapid on-site assistance by our Field Support Associates (FSA), trained to provide urgent support and ensure timely medical intervention.
  • Seamless coordination with ambulances, hospitals, and doctors, ensuring the quickest possible care.
  • Real-time updates to family members, keeping you informed at every step

Absolutely! Life isn’t just about handling emergencies—it’s about making every day stress-free and fulfilling. That’s why we also offer:

  • Daily well-being checks & companionship through TrueCare.
  • EasyClaim Expense Care (ECEC) for bill payments, insurance claims & paperwork.
  • StepCare Assistance (SCA) for transportation, hospital visits & at-home help
  • From healthcare to hassle-free living, we’ve got it all covered!

Yes! We believe that a happy mind leads to a healthy life. Our LifeSpark Solutions (LSS) is specially designed to keep seniors engaged, active, and happy through:

  • Virtual & in-person social activities
  • Counseling & mental wellness support
  • Hobby & learning programs

Your loved ones deserve the best care from the best hands. Our team includes:

  • Field Support Associates (FSA) – Trained professionals, including ex-Army personnel, for on-ground security & support.
  • Customer Support Associates (CSA) – A 24/7 dedicated team for all queries and concerns.
  • Verified medical professionals & caregivers from trusted healthcare networks.

With Sankalp, you’re always in safe hands.

We understand that choosing the right elder care service is a big decision. That’s why we offer a short-term trial plan (subject to availability) so you can experience our services before committing long-term. We are confident that once you try Sankalp, you won’t want to go anywhere else!

Your trust means everything to us. That’s why we use:

  • 🔒 Industry-standard encryption to protect your data.
  • 📜 Strict privacy policies ensuring your personal information stays confidential.
  • ✅ Secure payment systems for worry-free transactions.

Your loved one’s safety extends beyond physical care—it includes their data security, too!

We’d love to hear from you! Reach out to us anytime:

  • 📞 Phone: +91-8100311142
  • 📧 Email: [email protected]
  • 🌐 Website: www.sankalpeldercare.com
  • Whatsapp: +918100311142
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