TrueCare

TrueCare is at the heart of what we do—providing daily wellness check-ins, vital sign monitoring, and regular follow-ups to ensure our members are not only healthy, but truly cared for.

Our team stays in constant touch with both seniors and their families, offering reminders for medication, friendly calls, and timely updates on overall well-being. Whether it’s a routine day or a moment of concern, we are always there to listen, guide, and act.

With TrueCare, elder care becomes a continuous circle of support, where every member is treated like family—valued, respected, and never alone.

Key Features

1.Round-the-Clock Emergency Assurance

• 24/7 emergency support, ensuring immediate response in times of need
• Daily wellness calls to check on health and offer reassurance



2.Personalized Care & Social Engagement

• Weekly home visits by senior staff for supervision, companionship, and oversight
• Full access to Sankalp Programs—tours, picnics, and LifeSpark Solutions (LSS) for enriching social interaction



3.StepCare Assistance (SCA)

• Singles: 4 visits per month (weekly), up to 12 hours total, for escorted outings and essential support
• Couples: Coordinated support for both members—ideal for hospital visits, errands, or events



4.Smart Health Monitoring

• GPS-enabled smartwatch for real-time safety and connection
• Health monitoring device with biweekly or monthly wellness reports —keeping families informed and proactive



5.Exclusive Health Benefits

• 3-Month Plan: 1 online doctor consultation
• 6-Month Plan: 3 online doctor consultations
• 12-Month Plan: 6 online doctor consultations

PulseCare+

PulseCare+ is our most comprehensive care solution—perfect for members who require intensive, hands-on support. It seamlessly combines the emergency readiness of ERC with the ongoing wellness support of TrueCare, and goes a step further with the addition of a dedicated Care Manager.

Your Care Manager becomes your personal health advocate—coordinating medical appointments, managing reports, ensuring timely follow-ups, and overseeing every aspect of your care journey.

From emergencies to everyday needs, PulseCare+ ensures every detail is managed with attention, empathy, and precision—so you and your family can focus on what truly matters: comfort, health, and peace of mind.

Key Features

1.Round-the-Clock Emergency Assistance

• 24/7 emergency support, ensuring immediate help when needed.
• Daily wellness calls for reassurance and proactive care.



2.Dedicated Care Manager

• A dedicated Sankalp care manager oversees all aspects of health and well-being.
• Coordinates with doctors, healthcare providers, and sponsors for seamless care.



3.Personalized Care & Engagement

• Weekly home visit by senior staff for expert supervision.
• Access to all Sankalp programs, including tours, picnics, and LifeSpark Solutions (LSS), fostering social engagement and joyful experiences.



4.Smart Health Monitoring

• GPS-enabled smartwatch for safety and connectivity.
• Health monitoring device with biweekly or monthly health status reports for proactive wellness tracking.
• Sponsors can remotely monitor live health status.



5.Exclusive Health Benefits

• For 3 months service: 1 offline doctor consultation for expert medical guidance.
• For 6 months service: 3 offline doctor consultations for expert medical guidance.
• For 12 months service: 6 offline doctor consultations for expert medical guidance.

EasyClaim Expense Care (ECEC)

Managing medical expenses has never been easier! EasyClaim offers seamless tracking, submission, and reimbursement of medical costs, eliminating the stress of paperwork and financial management. Members and their sponsors can efficiently monitor and manage healthcare expenses with complete transparency, ensuring peace of mind while focusing on well-being.

Key Highlights

• Effortless submission of medical bills
• Quick, transparent reimbursement process
• Real-time access for both members and sponsors
• No paperwork burden
• Financial clarity and peace of mind

CareSync Health Management (CSHM)

CareSync provides a dedicated care manager who oversees every aspect of a member’s medical journey—from scheduling doctor appointments and managing medications to tracking health records and reports. With personalized support and timely coordination, CareSync ensures that members receive the right care at the right time, offering reassurance to both them and their loved ones.

Key Highlights

• One-on-one support from a dedicated care manager
• Timely appointment scheduling and medication tracking
• Organized health records and regular updates
• Reduces stress for both members and family
• Personalized, proactive medical coordination

Complimentary Solution

LifeSpark Solutions (LSS)

LifeSpark Solutions ignites a vibrant, fulfilling life through a diverse array of engaging workshops, social events, and interactive digital activities. Designed to inspire joy and lifelong learning, LifeSpark fosters meaningful connections and a sense of community among members. Whether participating in creative classes, attending enriching seminars, or enjoying virtual gatherings, LifeSpark empowers members to explore new interests, stay socially active, and embrace every stage of life with enthusiasm and purpose. It’s more than just activities—it’s about creating moments that matter and enriching everyday living.

Key Highlights

• Free with all core care plans
• Creative workshops, social events & interactive programs
• Both online and offline engagement
• Promotes emotional wellness and mental stimulation
• Builds community, friendships, and joy in daily life